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IMPACT service monitor

System status

Current and historical health for critical IMPACT services, checked from outside our infrastructure.

All systems operational

No known issues affecting monitored services.

Last checked: 10 Nov 2026, 03:50 pm UTC

12

critical systems

77.99%

90-day uptime

0

active issues

Critical components

Component Status Latency Uptime Last 90 days

Core API

Core APIs and backend services

Operational36 ms84.62%

Marketplace API

Marketplace APIs and integrations

Operational38 ms76.92%

File Service

File storage and processing

Operational31 ms78.46%

Sign-in

Account sign-in and single sign-on

Operational28 ms72.31%

Search

Search and indexing across the platform

Operational10 ms98.44%

Background processing

Scheduled jobs, notifications and event processing

Operational9 ms78.13%

AI Agents

AI workflows and model orchestration

OperationalNo data84.38%

IMPACT Web App

Primary web application and dashboard

Operational61 ms70.77%

IMPACT Portal

Administrative portal

Operational32 ms80.00%

IMPACT Marketplace

Marketplace user interface

Operational1300 ms72.31%

Help Centre

Documentation and knowledge base

Operational187 ms69.23%

IMPACT Website

Public marketing website

Operational52 ms70.77%
Operational Degraded Outage Maintenance No data

Days without snapshots are shown as no data.

Dependencies

Third-party providers. Their status is shown for context and does not affect the summary above.

Component Status Latency Uptime Last 90 days

OpenAI API

OpenAI API platform services

Operational229 ms98.46%

Claude API

Anthropic Claude API services

Operational35 ms100.00%
Operational Degraded Outage Maintenance No data

Days without snapshots are shown as no data.

Recent status changes

Background processing

Background processing changed from Degraded to Operational

10 Nov 2026, 03:41 pm UTC

Background processing

Background processing changed from Operational to Degraded

10 Nov 2026, 03:40 pm UTC

IMPACT Marketplace

IMPACT Marketplace changed from Degraded to Operational

10 Nov 2026, 03:39 pm UTC

Background processing

Background processing changed from Degraded to Operational

10 Nov 2026, 03:39 pm UTC

IMPACT Marketplace

IMPACT Marketplace changed from Operational to Degraded

10 Nov 2026, 03:38 pm UTC

Background processing

Background processing changed from Operational to Degraded

10 Nov 2026, 03:38 pm UTC

Background processing

Background processing changed from Degraded to Operational

10 Nov 2026, 03:36 pm UTC

Background processing

Background processing changed from Operational to Degraded

10 Nov 2026, 03:33 pm UTC

Checks run every minute from an independent monitor outside our hosting, so this page stays available during an incident. Times are shown in UTC.